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FAQ

Questions, answered clearly.

A few things businesses usually want to know before working with Panda Station25.

Quick answers before you start a project with us.

Do you work with small businesses and startups?+

Yes. Businesses can start with a focused service or our Starter package instead of paying for services they do not currently need.

Can I hire Panda Station25 for only one service?+

Yes. Social media, video production, Meta Ads, branding, website development, SEO and consultation can be taken individually.

Is advertising budget included in the service fee?+

Normally, no. Advertising spend is separate from our management fee unless a quotation specifically states otherwise.

Can you create product or service videos with models?+

Yes. We can produce model-based product videos, service promotional videos, presenter content, lifestyle videos and social commercials.

Can you create videos without models?+

Yes. Product showcases, feature videos, motion-based promotions, service explainers, cinematic product content and unboxing videos can be created without models.

Are model and production costs included?+

Only when specifically mentioned in the quotation. Model fees, studio, location, props, makeup, travel and other production expenses may be charged separately.

How many revisions are included?+

Our standard scope normally includes up to two reasonable revision rounds per static creative or video unless the quotation states otherwise.

How quickly should we provide feedback?+

Ideally within 24–48 hours. Delayed feedback or approvals may affect the delivery and publishing schedule.

Do we need to sign a long-term contract?+

Not necessarily. Monthly services can operate on monthly service cycles unless a specific agreement requires another term.

Do unused monthly posts carry over?+

Normally no, unless Panda Station25 caused the delay or another arrangement is agreed in writing.

Do you guarantee leads or sales from ads?+

No. Advertising results depend on the offer, market, audience, budget, competition, website and sales process. We focus on professional campaign setup, testing and optimization.

Do you guarantee Google rankings?+

No legitimate SEO service can guarantee a specific Google position. SEO performance depends on competition, website quality, authority, content and time.

Does website pricing include domain and hosting?+

Only if specifically included in the quotation.

Do I receive editable design files or raw footage?+

Source files, editable project files and raw footage are not automatically included unless stated in the quotation.

How do I get started?+

Send us your requirement or request a Free Digital Presence Audit. We’ll review your current situation and recommend the most practical next step.

Still have a question?

Send us your requirement and we’ll answer based on your actual business needs.